Our Policy
We are committed to safeguarding the privacy of our customers. RegeneRaft Group will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998 (the “Act”).
Purpose of Processing Personal Data
We will only ask for personal data which enables us to provide an appropriate service to our contacts as part of our dealings with them.
Lawful Basis of Processing Personal Data.
The lawful basis of processing your personal data are as follows:
Consent
Once you have agreed to this Privacy Notice of our Terms & Conditions, you will be registered for the processing of your personal data, based upon your Consent.
Categories of Personal Data Processed
The information we hold should be accurate and up to date. The personal information which we hold will be held securely in accordance with our internal data protection and security policies. The type or categories of personal data we will collect about you includes your:
1) Name
2) Postal address
3) Email address
4) Mobile, and/or landline number
Sensitive Personal Data
We will never collect sensitive personal data about you without your explicit consent and a clear explanation why it is required.
Sale or Passing of Personal Data to Third Parties
We will not sell or pass your personal data to any commercial or charitable organisation.
Information Held Under Consent
We will hold your information on our database on our systems for as long as is necessary for the relevant activity. Following this, we will request your consent to continuing to hold your name and relevant details to support our historical records.
Right of Access
You are entitled to access your personal data so that you are aware of and can verify the lawfulness of the processing. This is achieved through the mechanism of a Subject Access Request (SAR), and you have the right to obtain:
1) Confirmation that your data is being processed (held)
2) Access to your personal data (a copy) and
3) Other supplementary information that corresponds to the information in this privacy notice.
If the information is incorrect or you disagree with it, you have the right to ask us to correct it or erase it. We will promptly correct and inaccuracies and discuss with you any other change request.
Identify Verification
To protect your personal data, RegeneRaft will seek to verify your identity before releasing any information, which will normally be in electronic format.
Our use of cookies
Cookies are small pieces of information sent by a web server to a web browser, which enable the server to collect information from the browser. The cookie then sits as a small text file on your computer’s hard drive and identifies you to the web server when you return to that website in the future. This helps us serve you better by already knowing which pages you have seen before and are interested in.